Web Survey Bibliography
Title Using the Web as a Survey Tool: Results from the Second WWW User Survey
Author Pitkow, J. E., Recker, M. M.
Source Journal of Computer Networks and ISDN Systems, 27, 6, pp. 809-822
Year 1995
Database ScienceDirect
Access date 14.07.2004
Abstract This paper presents the initial results from the second World-Wide Web User Survey, which was advertised and made available to the Web user population for 38 days during October and November 1994. The survey is built on our architecture and Web technologies, which together offer a number of technical and surveying advantages. In particular, our architecture supports the use of adaptive questions, and supports methods for tracking users' responses across different surveys, allowing more in-depth analyses of survey responses. The present survey was composed of three question categories: general demographic questions, browsing usage, and questions for Web information authors. In addition, we added an additional, experimental category addressing users' attitudes toward commercial use of the Web and the Internet. In just over one month, we received over 18 000 total responses to the combined surveys. To the best of our knowledge, the number of respondents and range of questions make this survey the most reliable and comprehensive characterization of WWW users to date. It will be interesting to see if and how the user trends shown in our results change as the Web gains in global access and popularity.
Access/Direct link ScienceDirect (full text)
Year of publication1995
Bibliographic typeJournal article
Web survey bibliography - 1995 (13)
- The effect of computer-assisted interviewing on data quality: A review.; 1995; de Leeuw, E. D., Hox, J., Snijkers, G.
- Subsequent questions may influence answers to preceding questions in mail surveys; 1995; Schwarz, N., Hippler, H. J.
- How to conduct self-administered and mail surveys; 1995; Bourque, L. B., Fielder, E. P.
- Alternative methods of presenting bi-polar scales in telephone interviews: 1 to 7 vs. -3 to +3 and neutral...; 1995; Schaeffer, N. C., Baker, K.
- A review of the 1992 VRS Exit Poll; 1995; Mitofsky, W. J., Edelman, M.
- The effects of alternative methods of collecting similarity data for multidimensional scaling; 1995; Bijmolt, T. H. A., Wedel, M.
- The Prodigy Experiment in Using e-Mail for Tracking Public Opinion; 1995; Werner, J., Maisel, R., Robinson, K.
- Computer-assisted Personal Interviewing: An Experimental Evaluation of Data Quality and Cost; 1995; Baker, R. P., Bradburn, N. M., Johnson, R. A.
- Method of psychological assessment, self disclosure, and experiential differences: A study of computer...; 1995; Loke, S. D., Gilbert, B. O.
- Respondent preferences toward audio-CASI and how that affects data quality; 1995; Kinsey, S. H., Thornberry, J. S., Carson, C. P., Duffer, A. P.
- Focus groups on the Internet: an interesting idea but not a good one; 1995; Greenbaum, T.
- An Exploratory-Study of The Perceived Benefits of Electronic Bulletin Board Use and Their Impact on...; 1995; Wotring, C. E., Forrest E. J., James, M. L.
- The numeric values of rating scales: A comparison of their impact in mail surveys and telephone interviews...; 1994; Schwarz, N., Hippler, H. J.